International Host/ess ISCO 08 Code 4225 (ID 9676)

Odvetvie: 96 - Ostatné osobné služby

Počet voľných prac. miest: 1
Dátum pridania ponuky: 03.10.2019
Termín nástupu: Ihneď

Krajina: DE - Nemecko
Mesto: Ocean Cruise Ship, Fleet of MSC Cruises is 16 vessels strong with worldwide sailing itineraries

Druh pracovného pomeru: Brigáda
Trvanie pracovného pomeru: Sezónna práca
Ponúkaná mzda: 1393.00 EUR - netto
Poznámka ku mzde: 1393 Eur netto
Pozícia vhodná pre absolventa: nie

Popis pracovného miesta

The International Host/ess is a communication specialist, socializes with guests, provides personalized customer service, language assistance and translation to the guests, enhancing their understanding and enjoyment of their cruise;

KEY RESPONSIBILITIES

  • Maintain the highest level of guest satisfaction by answering inquiries, offering suggestions and being proactive if a problem occurs to guests. Socialize, welcome guests, contribute to social events and functions taking place throughout the ship
  • Conduct Travel talks on the various destination of the Cruise, in the languages best known to the incumbent for the enrichment and information of Guests.
  • Prepare and deliver a comprehensive talk for Guests in all required languages
  • Cooperate with the Program Publisher in the translation and check of the Daily Program & Daily Specials, each one for the language of competence.
  • Act as a Master of Ceremonies during special events and evening shows for the language group of reference.
  • Participate and socialise during major Theme evenings and guest activities.
  • Perform as broadcaster, making public address announcements in all languages known.
  • Act as an escort on shore Excursions, carrying out the same duties performed by Cruise Staff in function.

Požiadavky

·   High School Graduated

·         Ability to communicate fluently in written and oral English plus two other languages

·         Proven and documented experience and expertise in the hospitality industry, in a customer service working environment, at sea or ashore.

·         Working knowledge of computers, Internet access, and ability to navigate within a variety of desktop publishing software packages

·         Ability to establish trustful relationship , to be problem solving oriented

·         Self Confidence, Adaptability- flexibility, Ability to speak in public, Team Player

·         To be Guest Service and Revenue Oriented

·         STCW95 certification is compulsory (Basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility)

·         A recognized medical certification is required before starting to work on board.

Qualification required: Proven and documented experience and expertise in the hospitality industry, in a customer service working environment, at sea or ashore.
Languages: Fluent English, oral and written and 2 additional European languages are required

 

Zamestnávateľ ponúka

  • ubytovanie a stravu
  • preplatenie cestovných nákladov
  • príspevky sociálneho a zdravotného poistenia 

Druh pracovného pomeru

Brigáda

Jazyky


anglický - B2 Samostatný používateľ

Požadované vzdelanie

stredná škola

Názov spoločnosti/organizácie

backup agency

Kontaktná osoba

V prípade záujmu o túto pracovnú pozíciu, pošlite prosím Váš životopis na adresu: [email protected]  

Do predmetu správy uveďte názov a ID číslo pracovnej ponuky:  International Host/ess - ID 9676

Váš životopis bude postúpený zamestnávateľovi, ktorý bude priamo kontaktovať vybraných uchádzačov.

Dôležité upozornenie!!!

Aby ste sa mohli uchádzať o pracovné pozície z databázy siete EURES, potrebujeme váš súhlas so spracovaním osobných údajov, ktorý súvisí s novým Nariadením Európskeho parlamentu a Rady (EÚ) z 27. apríla 2016 o ochrane fyzických osôb pri spracúvaní osobných údajov a o voľnom pohybe takýchto údajov. Vyplnený elektronický formulár súhlasu so spracovaním osobných údajov je nevyhnutnou súčasťou vašej žiadosti o pracovnú pozíciu.