Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter’s Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate’s ever evolving story.

We have a fantastic vacancy for a Full-Time Receptionist to join the team.

Reporting to the Front of House Manager the role of the front office associate is to welcome guests as they arrive at the hotel.

Responsible for checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. To provide guests with information, answer their queries and deal with complaints.

Key Duties and Responsibilities:

To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.

To build a good rapport with all guests and resolve any issues quickly and report any complaints to management, to maintain high quality customer service.

To deal with guest requests to ensure a comfortable and pleasant stay.

To be responsible for accurate and efficient with guest billing and billing procedures.

To assist in keeping the hotel reception area clean and tidy at all times.

To undertake general office duties, including correspondence, emails and filing

To ensure that all reservations and cancellations are processed efficiently.

To report any maintenance, breakage or cleanliness problems to the relevant manager.

Minimum 6 months in a receptionist role

Experience in Opera beneficial but not essential

Excellent interpersonal skills, including a pleasant telephone manner

Good administrative skills and the ability to use email and booking systems

Good team working skills

A friendly and welcoming approach

High standards of dress and presentation

Fluent level of English and eligible to work in Ireland.

Staff accommodation is available

Ak potrebujete viac informácií o krajine, nájdete ich v časti Životné a pracovné podmienky – Írsko.

Ak máte záujem o túto pracovnú pozíciu, pošlite nám váš životopis v anglickom jazyku kliknutím na ikonu „Odoslať životopis“ a vyplňte požadované informácie. Po splnení kritérií bude váš životopis postúpený zamestnávateľovi.

EURES poradca: Ing. Iveta Petruňová

Email: iveta.petrunova@upsvr.gov.sk

Telefón: 041 2440 316