Are you an accomplished hospitality professional with a strong background in 4 or 5 star classification hotels? If so, we have an exceptional opportunity for you to lead our Front Office team as Front Office Manager at the Sheraton Athlone Hotel.

As Front Office Manager at the Sheraton Athlone Hotel, you will report directly to the General Manager and serve as the driving force behind our guest-facing operations.

Creating a positive work environment where team members can grow, feel cared for and enjoy their work, is an essential part of this leadership role. In this pivotal leadership role, you will inspire and guide a dedicated Front Office team to deliver exceptional, memorable experiences that embody the warmth and professionalism synonymous with the Sheraton and Marriott brands.

You will oversee all aspects of Front Desk operations, from guest arrival through departure, ensuring every touchpoint reflects our commitment to service excellence. Your responsibilities will include strategic planning, operational oversight, and continuous team development, all while maintaining the highest standards of efficiency and brand compliance.

Your Key Responsibilities:
Lead, mentor, and develop the Front Desk team through effective coaching, training, and performance management
Plan and execute daily Front Office operations in full alignment with Marriott SOPs and Sheraton brand standards
Drive implementation of Marriott Bonvoy initiatives and service innovations within your department
Optimize guest satisfaction scores through refined arrival, departure, and reservation management procedures
Proactively enhance revenue through strategic promotion of hotel facilities, local attractions, and targeted upselling
Partner closely with Housekeeping to ensure seamless room readiness, allocation, and turnover
Participate actively in Head of Department meetings and daily operational briefings, contributing strategic insights
Oversee end-to-end recruitment, onboarding, and continuous professional development of team members

We are seeking an accomplished hospitality professional who combines operational expertise with genuine passion for guest service and team leadership.

Essential Experience:
Minimum 2 years at Front Office Manager level within a comparable hotel property
Proven track record of leading teams and driving measurable improvements in guest satisfaction

Technical Competencies:
Advanced proficiency in Front Office Systems, with Opera PMS experience highly preferred
Strong working knowledge of reservations platforms, channel management, and revenue optimization principles
Competency in Microsoft Office Suite and hotel operational reporting tools

Core Skills:
Exceptional verbal and written communication skills in English
Outstanding organizational abilities with keen attention to detail
Strong interpersonal skills
Flexibility to work varied shifts including evenings, weekends, and holidays as needed

The company will provide accommodation to the right candidate.

Ak potrebujete viac informácií o krajine, nájdete ich v časti Životné a pracovné podmienky – Írsko.

Ak máte záujem o túto pracovnú pozíciu, pošlite nám váš životopis v anglickom jazyku kliknutím na ikonu „Odoslať životopis“ a vyplňte požadované informácie. Po splnení kritérií bude váš životopis postúpený zamestnávateľovi.

EURES poradca: Ing. Iveta Petruňová

Email: iveta.petrunova@upsvr.gov.sk

Telefón: 041 2440 316